Testimonials

Great expereince with a friendly and wonderful cruise (22 Jan 2021)

We had the two day one night cruise on Paradise Elegance. We enjoyed the hospitality from the crew and the nice program. The cruise manager was really helpful and considerate to us as we had a senior on board. The beautiful scene of Halong Bay and the lovely and comfortable ship really gave us a great trip. We will consider going back again for another cruise.

Wongshen from Hongkong

Perfect Cruise (8 Jan 2021)

After arriving at Ha Long bay, we boarded our ship called Paradise Elegance. We had booked an Executive Balcony room on the second floor, a beautiful little room with a flair of past colonial days (wooden walls and parquet flooring). The bed was spacious considering it’s on a medium sized cruise boat. A bathroom (with shower and toilet) as well as an attached space for luggage storage were included.

After checking in, all guests were invited to follow safety instructions on the third level where the restaurant and bar are located. Mr. Lee (the boat manager) and his crew (all very professional and fluent in English) walked us through the what and what nots before starting the the lunch buffet.

The food was good, a mix between eastern and western choices.

Excursions can be booked on spot (prawn farm or/and a cave visit as well as kayaking or/and beach visit/hiking).

Due to the lack of time we didn’t do any of them so we can’t comment on wether they are worth it.

We especially enjoyed the upper deck with amazing views over Ha Long and the possibility to have a cocktail or drinks while enjoying the mesmerizing environment.

Dinner was an a la carte menu, with a choice between eastern or western cuisine. The food was really good.

We have been very pleased with our stay at Paradise Elegance and would definitely recommend.

Ryoko from Luxembourg City, Luxembourg

Relaxing, Value for money, Will definitely go again! (22 Dec 2018)

Staffs are nice and very accomodating to your needs. Service is very good. Expect to be well pampered during your stay. Lots of activities to do such as hiking, cooking class, fine dining, night band, pearl farm and cave visits. Overall, a well scheduled line of events.

Marcon from Los Angeles

Great trip with Halong Violet cruise (20 Sep 2018)

We did an overnight stay on Violet in Halong Bay. The whole trip was magical. The boat is beautiful. We stayed in the 'Moon' suite which was very spacious and had a lovely balcony. The food was very good. My husband is very fussy and doesn't eat any seafood so they made a real effort to ensure he had something he liked at mealtimes. We didn't get off the boat for the cave/fishing village trip. We preferred to lounge on the top deck and enjoy the scenery. In the morning we joined the Tai Chi at 7am. Though we did the excursion to the beach we wished we had stayed on the boat. The beach was quite busy and didn't really add to our overall enjoyment.

The staff are wonderful. We thoroughly enjoyed the tour. Being on a small boat was great. Everyone spoke with each other and it was very relaxing.

Clark from London

Memories are made of this 3 days trip (3-5 July 2018)

A truely memorable trip around Halong Bay with Violet cruise. We had a lovely room at sea level with a little balcony at the bow by the captain. The weather was kind to us and we were lucky enough to share the boat with just 2 other couples. We were 3 different nationalities and a variety ages, this added to the fun of our 3 days on the Violet. The day side trips to the caves and river people were extremely worth while. Cameras and walking shoes are advisable as there is a 400 step mountain to climb and uneven stones when walking around the caves. On the last day canoes were provided and a beach swim after the mountain climb. The food was great and good variety. 

Anita from New Zealand

Absolutely Fabulous Trip with Violet Cruise (8 May 2018)

My friend Barb and I recently did a one day cruise with Sami and his staff to Ha Long Bay on board the Art Deco themed Heritage Violet. Our suite ‘Cloud’ was gorgeous and we took full advantage of all the amenities and excursions available which included of course fabulous food, facials (or massages), kayaking, Cave exploring, hiking to the top of Ti Top Island, swimming in the Sea, Tai Chi and a-bit of sleep in super comfortable beds. What a fabulous almost 24 hours!

Zoe from Vancouver, Canada

One night on the amazing cruise (29-30 April 2018)

We had the pleasure of going on a one night cruise on this beautiful boat! We were upgraded to an Imperial suite as it was around the time of my husband’s birthday. First top tip is to let them know if your trip is around a special occasion! Our suite was simply exquisite. I just wish we could have enjoyed it for two weeks rather than one night! The food on board was absolutely amazing. Michelin star stuff. A few pictures included. If I had one tiny criticism it would be they try to pack too much in so you don’t have much time just to enjoy the amazing scenery! My second top tip would be to ask for breakfast on the top deck as you can then appreciate the views. Good luck and enjoy this amazing boat! We met lovely people too.

Janes from Livingston, United Kingdom

2 days 1 night on Halong Bay with Violet Cruise (from 18 to 19 April 2018)

We had an overnight cruise on the Violet, what a beautiful boat, the food and service was out of this world, throughout our whole tour of Vietnam the food on the boat was definitely the best. The staff are amazing - I cant think of a better way to have seen the beautiful and stunning scenery than on the Violet, thank you very much for making this an unforgettable part of our travels.

Tracy from Wakefield, United Kingdom

3 Days from 12 to 14 March 2018

Many thanks to the staff of the Violet for a wonderful 3 days on board cruising around Halong Bay. Excursions were good and interesting. Food was excellent, the best we had on our 2 week trip. Comfortable cabin had floor to ceiling windows to enjoy the amazing scenery. The cruise was good but the staff on board made it special.

Tim from Washington DC, USA

Violet Cruise 3 days 2 nights ( 20-22 Jan 2018)

We were very welcomed into this boat and our guide Ann was wonderful. The trip is just magical. We had a wonderful spacious cabin, big bathroom with jacuzzi tub which was very clean. Big comfy bed and tv with lots of movie choices. Food was excellent and beautifully presented. Only negatives, last day start was a bit early for us and no free water offered with meals. Recommend the 3 day 2 night trip as big surprise cave and pearl farm worth the visit.

Lousie from Birmingham, United Kingdom

Violet cruise 3 days (8-10 Jun 2017)
Hi Vicky
We are still traveling but we were very pleased with the service, boat, food and above all the service. Excellent experience
Fernando Marfil from USA

Indochina Sails Cruise 2 days 1 night from 22 to 23 March 2017
Thanks a lot for the excellent services !! The driver of the private car was excellent too as good as the cruise .
Best regards,
Rodrigo Cordoba from Mexico

Package Visit Hanoi – Cruise Halong Bay 5 days from 9 May to 13 May 2017

Hi Giang,
How are you? I am safely back in Malaysia. Thank you very much for organising our trip. The Orchid Cruise was the highlight of our trip, it was very very very excellent! We all loved it. I will definitely recommend Orchid cruises to everyone. The rooms were spacious, and the bathroom had a fantastic view of the bay, the food was good, and the staff and crew were friendly. The cabins were very clean and new too. 5 star luxury cruise at its best!

Sofitel Metropole was marvellous! We all loved our stay there. We used the swimming pool and it was great, there was a lifeguard who saved me from almost drowning! Wish out stay there was longer tho.

Golden Silk Hotel was not as good hotel but it was in a very good location. The rooms were a little old, and it smelled a little musky. It was clean but a bit dated. The spa in the hotel was a bit old. Sometimes the receptionist couldn't really speak good English. But overall it was still okay, not too bad.

Mr.Huy was a very knowledgeable and friendly guide, we loved him, and Mr.Tec the driver was also very polite and gentle. We had a really good 1 day tour of Hanoi and grateful that we got to see many places and Mr.Huy accomodated our request to see the lacquer and embroidery factory. We gave them both a lot of tips as we thought they were excellent. The private van was spacious and clean, and new, we were happy with it. We were impressed that there was even wifi on the van!

Lastly, thank you to you Ms Giang, for your hardwork and also for the gift. I will not hesitate to use TravelVietnam for my future travels and look forward to seeing you in Malaysia someday. Do let me know if you plan to come and I can try and give you some tips. If you visit Australia, let me know too and I can give you a few tips.  Of course, I am no travel agent, so my tips may not be that good but I will try my best.

Kind regards and thank you again,

Anjali from Australia

Package Sofitel Legend Metropole Hotel and Halong Violet Cruise (From 10 to 14 February 2017)
Hi Giang
Sorry Lena’s e-mail is not working so sorry in the delay in replying to you. Firstly thank you for the lovely gifts and a huge thank you for arranging the trip we really enjoyed it.
Violet was a great Boat, the Food, Staff and the care shown was brilliant. Thang, our Driver there and back was really good, friendly and very safe which we really appreciated.
Great trip and we will recommend your services to friends.
Best regards
Batchelor from United Kingdom

Starlight cruise 2 days/ 1 night from 29 December 2016 to 30 December 2016
Hello Hanh,
We are now back in Germany. And we would like to thank you for your excellent organization of the Cruise....and other support.
We really enjoyed the Cruise. It was super and very interesting for us. Anyway Vietnam people are very friendly, we had a good time. Thanks again
We wish you a happy New Year 2017 stay happy and healthy.
Regards
Hans Ellner from German

Halong Signature cruise 2 days/ 1night from 29 December 2016 to 30 December 2016
Hanh, thank you so much for helping with a fantastic trip to Ha Long bay. The cruise was amazing and the people at Signature were tge best. You've helped make the trip a memorable one and should I travel this way in the future I will be sure to see what other tours you can assist with.
Now off to Phu Quoc for some rest.
Have a great 2017 and thanks again.
Darren Roger Tickel from UK

Mekong Delta Trip on 27 December 2016
Dear Giang Duong,
Many thanks for your best wishes.
The trip to the Mekong delta has been great and our guide lovely!
Thank you very much again and have a great day!
Best regards,
Camille from France

Halong Bay 3 days trip on Orchid Cruise from 23 December to 25 December 2016
Hi Giang,
It was also a pleasure for us Meeting you in Hanoi.
We really enjoyed Orchid cruise, it's was Amazing.
Wiebke & Tim from German

Vietnam Discovery 15 Days (From 21 November to 5 December 2016)
Good afternoon Miss Duong.
Thank you for a great trip we both enjoyed the whole 15 days.
The drivers and the tour guides were brilliant.
Gareth & Greg from Australia

The Au Co Cruise – from 15-17 Sept 16
The follow up by Ms Tra Le was appreciated and professional. Cruise itself was very enjoyable however we noticed during our cruise the complimentary wifi was not working at all.
Warren Ki from Australia

HANOI – NINH BINH – HALONG BAY 5 days 4 nights program from 04 September 2016 to 08 September 2016.
Our travel consultant, Ms Hanh Nguyen, is very patient and customer centric. She followed up with our request promptly.
Our accommodation was wonderful! Many of our rooms in different hotel/cruise were upgraded to higher grade.
Our tour guide, Mr Xuan Hoang, is very committed and willing to put in extra miles to meet our request.
Well done for the wonderful services provided!
Edwin Wong from Singapore

Package of Hanoi – Cruise Halong Oriental Sails 4 Days/ 3 Nights from 31 August to 3 September 2016.
Very nice tour, incredible ! Everything was ok.
Thanks
Gustavo Braslavsky from Argentina

Dragon Legend Cruise – from 26-27 Aug 16
Dear Tra Le,
Thank you! The cruise was great; we will leave a very good review on TripAdvisor
Best Regards,
Amy Margaret Blackburn from USA

Package Hanoi – Halong – Ninh Binh from 4-8 Aug 16
Hello Tra Le,
The trip was really good. We were very happy with the guide who is very kind and the suggested places to visit. 
We loved the Emeralda hotel and area.
Thank you for arranging our trip. I will certainly recommend your company.
Best
Ana Maria Arboleda from Spain

3 Days 2 Nights program on Ginger Cruise from 8 July to 10 July 2016.
Dear Giang.
We had a great time. And great service.
Thank you so much!!!
Beat regards
Christine from Sweden

Jasmine cruise 3 days (3-5 Jul 2016)
Dear Vicky,
Thanks again for all your assistance with our Ha Long Bay cruise and transport.  Everything went extremely smoothly, the drivers were prompt and efficient, and we would have no hesitation in recommending the 3 day Halong Jasmine cruise, it was superb.
Best wishes to your and your company.
Regards,
Geoff from Australia

Halong bay – Sapa 6 days (12-17 Jun 2016)
Dearest Vicky
Just want to say a giant thank you for all your help and the brilliant programme you put together for my husband and me. We have had such a great time in Halong Bay and Sapa, and have loved the people we have met. - SO lovely seeing Mr Thanh again this morning, a very special man.
I would always recommend you to anyone we may know going to Vietnam in the future.
Thanks Vicky for everything you are amazing.
Have a lovely day. ^-^
Kindest regards
Mr. Russell Ian Falkingham & Mrs. Joanna Falkingham from  NewZealand & Denmark

Violet cruise 3 days (6-8 Jun 2016)
Thank you Vicky!
Our tour was perfect... The food was phenomenal and Halong Bay is spectacularly beautiful!!
Mrs. KATHY JEAN PONDER & Ms. PAIGE KATHERINE STRAWN from USA

Signature Royal Cruise – from 2-4 Apr 16
Hi Tra Le,
I just want to send a quick note to say thanks for all the help in planning our trip. We had a wonderful time, and everything worked out as planned.
In particular, I want to call out the driver that you arranged. Despite the rain and the heavy traffic, we never felt uncomfortable – he was such a safe driver!
Thanks again,
Andrew Thomson from UK

Halong Bay cruise 2 Days 1 Night
Dear Giang
Thank you for booking the trip.
We had a lot of fun, and Halong bay is beautiful.
The cruise was well organized, the guide was helpful and the rooms were very clean.
Thank you for your help!
Ishani from India

Hanoi & Violet cruise 6 days (7-12 Feb 2016)
Dear Vicky
I was just going to email you and you sent your email! We had a wonderful time in Vietnam thanks to all your excellent arrangements. The transfers worked like clockwork and the cars and drivers and tour guide on Thursday were all so good. The Violet was just fabulous and we got the Dragon Suite! We had perfect weather in Halong Bay and we are so glad we did not try to do it in one day and that we were able to spend the night on the boat. The lighting in the sunset and sunrise times was spectacular. We have so many beautiful photos to preserve our memories. We did buy some art too and enjoyed visiting the Humanities Center which is half way to Halong Bay and also again in Hanoi.
Next on our list is Cambodia and possibly Ho Chi Minh and we will be contacting you when we decide to plan a trip to those places.
Kind regards
Angie and Mark from USA

Indochina Sails cruise 2 days (22-23 Dec 2015)
Dear Nga Phan,
Thank you very much for your excellent service. We thoroughly enjoyed our cruise in Halong Bay
All the best
Irina and David Brouwer from South Africa / Russia

Violet cruise 3 days (21-23 Nov 2015)
Dear Vicky,
Thank you very much for your mail,
Our trip to Halong Bay on The Violet was an excellent and an extraordinary experience
There is nothing more we may ask for a better experience
Thank you so much..you did a great job to organize everything..
Hope to be back again
My profound thanks to you
Best
Meral Demirel from Turkey

Indochina Sails cruise from 13th Aug to 15th Aug 2015
Dear Ms Tra Le,
Every staff member was incredibly kind, friendly, and professional. Their attempts to get to know each of us personally in the short amount of time we were there made us feel welcomed and comfortable, and we were sad to say goodbye. The service was unparalleled. The junk itself was by far the most luxurious of any that we observed and we were more than comfortable during our cruise. Thank you so much for a wonderful trip!
Aryana Mohtasham Gharagozloo from USA

Indochina Sails cruise from 13th Aug to 14th Aug 2015
Dear Ms Tra Le,
Staff very good and Indochina Sails Premium boat was very impressive. Everything thoroughly well organised and no stress. Plus prices for drinks on boat were reasonable which was good to see.
Matthew Lawrence from UK

Package 7days 6 nights - Movenpick Hotel in Hanoi and Indochina Sails cruise from 24th July to 30th July 2015
Dear Ms Tra Le,
I m having my last breakfast before flying to Singapore.
I'd like to thank you & your team for making my stay in Vietnam very pleasant.
I will come back!
Best regards,
Rodica Nedescu from UK

Indochina Sails cruise from 3rd June to 4th June 2015
Hi Tra Le,
Was nervous booking over the internet. Tra Le was extremely polite and helpful and provided me confidence to continue the booking. All information provided was accurate. Tra Le was prompt with replying to emails and punctual at time of meeting at hotel to finalise the booking and payment. The driver was very good and safe driving skills. The cruise personnel Annie and Tommy were amazing. How lucky to have wonderful staff. They made us feel very special and gave all passengers equal attention. They ensured everyone was having a great time. Their humour was excellent. The only disappointment with the trip was disembarking and having to wait over an hour for transport back to Hanoi. Return transport immediately after disembarkation really needs to be considered as a priority.
Bozenko John and Diane Gavranich from Australia

Halong Violet cruise from 2nd June to 4th June 2015
Dear Ms Tra Le
It was a fantastic trip- thanks!
We stayed in the Dragon suite for a night as both Dragon and Phoenix were occupied by guests that had arrived the day before. So Tom (Violet Supervisor) gave us Moon on the first night and moved us to Dragon on the second night.
Mr Tanh is a good driver and we recommend him highly.
Thank you for your service and support which has been consistently good. You will hear from me again. Do not hesitate to send me some good offers when you have them. They can cover Myanmar, Laos & Cambodia, and of course Vietnam.
Very best wishes
Charlie Mpengula & Weigelt Andreas from Germany

Indochina Sails cruise from 29th May to 30th May 2015
Dear Tra Le,
I had been travelling in Asia for the 2 weeks and Halong Bay was our last destination. And my dear friends birthday. The tour guide (Happy Buddah- aka Tuan) made great efforts to make the evening special complete with singing, guitar and cake with sparklers - the food was spectacular and attentive service on board. THANK YOU!! so much. It was an wonderful end to an amazing trip.
Yamini Shinghal and Kristina Shea from Canada

Valentine Premium cruise from 6th May to 7th May 2015
Dear Tra Le,
Our butler Thuan was exceptional - outstanding service, politeness and friendliness. He is to be highly recommended
Brenda Koornneef from South Africa

 Halong Violet cruise from 2nd May to 3rd May 2015
Dear Tra Le,
The overall trip was very pleasant and well organized. The staff were very attentive, friendly and professional.
Alex Logan & Carol Ann Logan from United Kingdom

Halong Violet cruise from 1st May to 2nd May 2015
Dear Tra Le,
We had two wonderful days on Violet and especially we enjoyed the hospitality of staff on the boat. Violet is a boat with class and we like the style for decoration and the upper deck is absolutely lovely to spend time on. Thank you for 2 wonderful days - we will for sure and already did recommend Violet to our friends!
Henrik Eriksen from Denmark

Halong Jasmine cruise from 30th Apr to 2nd May 2015
Dear Ms Tra Le,
Thank you very much for your assistance and efficiency in organising our transfers and cruise in Ha Long Bay.
Great trip and management of the tours was very good. Halong Jasmine cruise was very clean and food was very good.
I will recommend your services in Australia to friends and colleagues
Regards
Greg Parkinson & Lisa Kay Warn from Australia

Halong Jasmine cruise from 27th Apr to 29th Apr 2015
Dear Tra Le,
We had a great trip on the Jasmine. regarding our consultant, Tra Le, the service she provided was excellent. Her reply to all questions via email was always very promt and professional. The service from all staff on the Jasmine was also very good. We were very impressed with the food, which exceeded expectations.
Christian Gerlach & Heidi Anna-Liisa Pearson from Germany

The Au Co cruise from 27th Apr to 29th Apr 2015
Thank You Tra Le,
Everything was absolutely Amazing and the staff was incredible especially the chef as the food was divine.
Thank you for a great experience.
Nikole & Leopoldo DiDio from USA

Halong Violet cruise from 26th Apr to 27th Apr 2015
Dear Tra Le,
My wife and I could have really wonderful and relaxed time during the journey. Though I heard from you that English by driver is very basic but his English was very good and we could enjoy the drive. The staff on the ship was professional and had enough hospitality. Food was very good. Hope that we have chance to meet you in near future.
Motoko Kato & Naoto Kato from Japan

Halong Signature cruise from 23rd Apr to 24th Apr 2015
Dear Tra Le,
Our trip was great. I can not think of anything that needed improving.
Linda Rozitis and Tia Elita Latiss from Australia

Halong Ginger cruise from 10th Apr to 12th Apr 2015
Hi Tra Le,
Loved the trip. Room was comfortable. The pick up and return to hotel went very smoothly.
Sandra Kaye Vernier & Janet Rae from USA

Package Vietnam and Cambodia 18days 17nights from 4th Apr to 21st Apr 2015
Dear Tra,
We have now returned safely back home after an excellent holiday.
I would like to thank you and your company for a well organised trip with an extensive and excellent itinerary. All went off really well. I will certainly recommend the company to travellers wishing to visit your fascinating country.
Best wishes,
Dr Sunil Raga from United Kingdom

Halong Violet from 2nd Apr to 4th Apr 2015
Hi Tra Le,
From the moment we were picked up from our hotel in Hanoi, the car was good, the driver professional. The boat trip was wonderful and the staff were all excellent. Food was outstanding and the presentation was 5*. Your specialist and all the staff made this trip special for us when we celebrated out 25th wedding anniversary. At dinner on the first night on the boat, we were presented with a cake from the staff to celebrate and this was shared with all the guests. Everything was magical. Thank you everyone.
Andrew Robert Billlington & Davina Marie Billlington from United Kingdom

Halong Violet cruise from 31st March to 2nd Apr 2015
Dear Tra Le,
We had just completed a Viking River Cruise from Ho Chi Minh City to Hanoi and wanted to see Halong Bay before departing the country. The quality of the ship and the people exceeded our expectations. We could not have been more pleased. But Ms. Tra Le made the trip perfect. She was in contract with us before the trip and made everything easy. During the trip she continued to stay in contract with us and even arranged for us to keep the same driver for the trip back to Hanoi. We will recommend the Violet and Ms. Tra Le to all our friends. Thank you for the wonderful experience!!!!
And if you ever come to this part of the world just let us know, and we will show you around!!!!
Jeffrey Steven Hertzel from USA

Halong Violet cruise from 28th Jan 2015 – 29th Jan 2015
Hello Tra Le,
Thanks so much for a great sail! It was wonderful. The crew of the Violet were spectacular.
James Joseph Dinneen & Jacklyn Dao Dinneen from USA

Halong Jasmine cruise from 31st Dec 2014 to 2nd Jan 2015
Dear Ms. Le,
We have largely been and done most everything all over the world but must say the service and implementation
from you and your co-workers of our Halong trip was something we have not experienced anywhere before.
You took it to a whole new level! We are so pleased, amazed and grateful so we want to send a BIG THANK YOU
to all of you!
11 out of 10 stars!
Kindest regards
Slobodanka Petronijevic and Branimir Petronijevic from Sweden

Halong Pelican cruise from 31st Dec 2014 to 2nd Jan 2015
Dear Tra Le,
Good evening, we held my wife and I even thank you for that magical moment that we spent on the boat pelican 1. The suite was perfect, beautiful excursions, very very friendly passengers. In short an extraordinary mixture to start the year 2015. Great big thank you to the crew that was to a very great kindness and above all a big congratulations to his manager mister son who orchestrated all of a master hand. Thank you very much

Jean Jauffret from France

Halong Violet cruise from 23rd Dec to 24th Dec 2014
Dear Tra Le,
Thank you for booking our amazing trip to Halong Bay. The boat, Halong Violet, was superb, the food and service was excellent and our driver was excellent.

Regards

Debbie Davies

Debbie Davies from United Kingdom

Indochina Sails cruise from 24th Nov 2014 to 25th Nov 2014
Dear Ms Tra Le,
Hello! We hope you are well and wanted to thank you (belatedly) for a fantastic time we had on your cruise. You kindly met us at the Hanoi Moevenpick at 07.50 Am on 24th Nov 2014 for an overnight cruise. What an amazing time we had!! Duong was a brilliant host and the drivers were both amazing.
Thank you again
Jes & Varsha from United Kingdom

Hanoi – Halong (2,4-7 May 2015, Violet cruise)
Dear Vicky,
We are now back to Tokyo.
This is to say that we were very happy of our Halong Bay Cruise.
We particularly liked the Cat Ba natural park and staying 2 nights on the boat.
The staff was friendly, the food good (a bit too much dishes for me, soup and starter and main dish), the boat was comfortable and beautifully decorated.
All the van transfers were also fine.
I only have to thank you and all the staff for making this trip a wonderful and unforgettable family journey in Vietnam.
With my best regards,
Angela Duchemin from France

Package 4days 3nights Hanoi – Halong Bay from 26th Sept to 29th Sept 2014
Dear Ms. Tra Le,
I want to express my gratitude for helping us book our Halong Bay cruise. We had a great time last weekend. The Halong Jasmine lived up to its promise of a beautiful and memorable experience at Halong Bay.
Once again, big thanks.
Regards,
JASON SUAN AVANCENA and GENEVIEVE ABULENCIA SOLOMON from Philippines

Halong Violet from 29th June to 30th June 2014
Hello Tra Le
Thank you so much for a wonderful vacation on the Halong Violet.
The staff were excellent, so helpful and perfect service.
Thanks again
Julia Jean Hosie & Craig Mclean Hosie from Australia

Hanoi – Halong bay package 5 days from 17th – 21st Apr 2014

Hi Vicky,
Ya we enjoyed very much throughout the trip, be it on the cruise or our days in Hanoi, it will be truly a nice memory for us to remember =)
Gondola hotel is nice with their helpful and friendly staff, with the rate we paying, the hotel is definitely doing much better and exceed our expectations =)  and the location is perfect too ! walking distance to the nearest tourism spot and yet managed to avoid the busy traffic on street ! =)
We thank you so much for your help throughout our trip planning and reservation.
Look forward to revisit in other time.
Thanks again Vicky !
Have a good day =)

Stephanie from Malaysia

Halong Jasmine cruise from 24 February 2014 to 26 February 2014.
Hi Ms. Nguyen,
I wanted to take a minute to truly thank you and let your company know how great of an experience and superior service you provided my boyfriend and I with regarding our trip to Halong bay.
We have been traveling Southeast Asia for 2 months and YOU made our trip to Halong bay the most memorable by going above & beyond what any customer service professional has done thus far. You were extremely prompt with every email & when the original cruise was not available, you were very quick to come up with a fantastic solution.
Meeting you today was a great pleasure. You were dressed extremely professional and I am truly touched with how genuine, professional & kind you were. You exceeded expectations by giving great recommendations about Hanoi and I appreciated your true concern & commitment to our travels.
You will be the FIRST person we contact regarding all of our travels in Southeast Asia. Thank you for the service you provided us and we truly appreciate professionals like you who take pride in their work and follows through 100% of the time.
Sincerely,
Valerie Geluso & Tommy Graceffa from United Sate of America

Halong Day cruise from 19 December 2013.
Dear Ms Hanh,
I had an excellent day yesterday and hope to return to Halong Bay next year when my wife's back is better so that she can also enjoy what was a delightful experience.
Thank you for the first class arrangements.
With all good wishes,
Graham Able from United Kingdom

Halong Ginger cruise from 27 August to 28 August 2013
Dear Hanh
Back home in Germany I would like to thank you again for the wonderful tour in on the Ginger cruise in Halong Bay.
Andrea Schneider from Germany

Halong Ginger cruise from 14 August to 16 August 2013
Dear Hahn,
We are just back from the tour you proposed and organized, it was very interesting and the service was perfect, thank you!
Kireeva Caterina from Germany

Violet cruise 3 days from 15th – 17th Jul 2013
Dear Vicky,
Thank you very much for arranging the wonderful tour with the violet. Although the weather on the second day was not good, had to skip the cycling tour, rest was perfect.
We were sleeping in the Phoenix suite, so no complaints.
Thank you very much, I'll recommend you to other people.
Best regards,
Karen Rijkeboer from Netherlands

Violet cruise – June 2013
Dearest Hanh:
Thank you so much for arranging the tour for us today. We had a fabulous trip on the Violet. We had a wonderful time and Hua and the driver were both very good.
I will recommend you and your organization to anyone coming to Vietnam. It has been a great experience for us. We will be back.
It was nice to meet you and I hope we can stay in touch.
You are a great representative of your company.
All my best wishes for your future.
Your friend
John Edward Wolfgang - USA

Violet Cruise- April 2013
Dear Ms Nguyen ,
Thank you for bidding farewell to me and my family on our way back to Hanoi. The Ha Long Bay cruise was really a life time experience for us especially when we were treated like VIPs: exclusive shuttle bus service to and from Ha Long Bay as well as Phoenix cabin accommodation on the Violet. The on board cuisine was especially worth appraised as it surpasses any of the dishes we have come across either in Intercontinental Hotel or Ly Club. We should have missed a lot in our short stay and I am sure we will revisit Hanoi in the not too distant future.
Meanwhile, if you are by any chance coming to Hong Kong, do inform me and I am happy to be your host and show you around.
Paul Wong – Hong Kong

Jasmine cruise – April 2013
Dear Hanh,
We wanted to thank you again for your assistance in booking the cruise. The Halong Jasmine is excellent and we both thoroughly enjoyed! The food was great and the staff on board extremely professional and friendly.
I will definitely recommend your services and Halong Jasmine to friends and family who travel to Vietnam. (This is how I found out about your company and the Halong Jasmine!).
Thanks and kind regards,
Silvia Mahringer – United Kingdom

Halong Violet cruise – March 2013
Dear Tra Le,
Thank you once again for your nice arrangement & hospitality during our stay in Vietnam last week.
I would like to convey the appreciations from my travel mates, that they all had a great time there.
Please kindly send all the crew members on board Halong Violet our sincere note of thanks, telling them that they did a really nice job to have made our stay a memorable one, because everything had been well arranged, the boat, the program, the cruise, the food, and everything.
That was a nice holiday we all had, and please accept our sincere appreciation to all that you all have done.
Kindly keep me in your mailing list and update me with future “products”, as I have heard that new boats may be coming into service, while we all are aiming at returning for more cruises in the future.
Best Regards,
Herby Tse from Hong Kong

Halong Violet cruise – Feb 2013
Dear Miss Tra Le,
We would like to thank you for everything that you arranged for us at such short notice for our trip on Halong Bay. The driver and his vehicle that you organized were excellent, efficient and on time.
Thank you once again
Best Regards,
Kevin Wescombe from Autralia

Halong Violet cruise – Nov 2012
Dear Tra Le,
I would like to thank you! We had a wonderful stay on the Violet, we even got the Dragon suite.
Thanks to your reliable driver, the car rides were also joyable.
Sincerely,
Tina Scherer from Germany

Halong Jasmine cruise – Aug 2012
Dear Ms Tra Le,
I am writing to thank you very much for organising our wonderful cruise on the Jasmine. Everything was arranged very well. The driver was a very lovely, safe driver, thank you for that.
The Jasmine boat was very good and all the crew were friendly and professional.
We recommend your company to organise a cruise to Halong Bay, it is a beautiful and memorable experience.
Thank you again,
Laura Armitage from UK

Halong Jasmine cruise – Jan 2012

Hello Tra Le,
We have just returned from our wonderful cruise on Halong Bay. The boat and staff were fabulous and they upgraded the children to the suite opposite us! Just wanted to thank you so much for your extremely prompt and professional service. I will definitely recommend you to all of our friends and send a review to TripAdvisor.
Warm regards,
Nicole Poll from Australia

Halong Paradise Luxury and Silk Path Hotel - Jan, 2012

Dear Miss TRA LE
I am back in my country and i would like to thank you for this great week you arranged for me and my friends. Halong Bay was simply great and unforgettable. Unfortunately we could not meet again before our departure nevertheless I wish you always happiness in your life
Tthank you
Rob Hermes from Luxembourg

Halong Jasmine  - Amanda Briggs – Australia
Hello Tra Le !

Just wanted to write and thank you for helping create such a wonderful trip! We had a great time; the cruise was lovely and Halong Bay is so beautiful. We truly appreciate all your help in making everything run so smoothly and helping us with the organization of our little holiday. 

Thank you for making it so memorable for us.

Amanda :)

Halong Ginger 2 days

Xin chao Vicky,

Thank you for your mail. I had a wonderful time at Halong Bay. It was well organised - perfect!!!

This will be my last week in Vietnam, I have to go home :-(

All the best for the future!

Franzi

Halong Jasmine - Sara Simione - Italian

The cruise was perfect. I really loved my cabin (I just couldn't lock the door... maybe it was broken), the food, the service and the excursions (the fishing village and the surprise cave). Everybody was kind.
I will recommend it to all my friends.

Sara Simione

Halong Bay Cruise

Kathryn Scace

Halong Bay Cruise
Dear Tra Le,
Just to let you know my friends and I enjoyed the cruise a lot, especially
kayaking in the lagoon.  Thanks very much for your recommendation and
the useful travel information! We are very happy with your service.
Actually, I've already recommended your company to my  friends.
Thanks Tra Le for giving a hand to my friend for his train ticket to Sapa.
Cheers,
Anna

Halong Bay Cruise.
Hi there Tan!
I had a visit from Peter after his holiday.
Peter sounded more than happy about the VN trip. He was thrilled that you
went out of your way to make his trip very enjoyable.
I was sure he would be in good hands. I was just as exciting about VN as Peter was when he told me about his trip. Yes it definitely takes me back to my unforgettable VN experience.
It would be lovely to visit Halong bay again. It was definitely the
highlight of my VN trip. Though too short. I would like to stay there a
few night o­n the next visit .. o­n your boat.
Xuan Pham - Adeliade- Australia

Sapa & Halong Bay
Hello
Tan,  it's Pete Mullen from Adeliade. I hope you and Quynh are both very
good it seems like a life time away now, that we came to Vietnam still
think a lot about our trip.I was just wondering if you could supply
me with daos (guide) email address in Sapa so i can send some photos
and keep in touch, we had such a good time in Sapa.
Thanks
Pete

Halong Cruises
Dear Tan
Ed and I want to thank you for all that you did for us during our visit in
Viet Nam. You were wonderful to work with, knowledgeable, competent,
organized and had great resources. We couldn't have had a nicer visit
and getting to meet you was a significant part of our experience.
Many thanks and we hope to see you again.
All the best,
Marilyn and Ed Winter
Santa Fe, New Mexico, USA